Hotel, Catering and Tourism
Room Attendants
Detail
Responsibilities
Room Attendants clean and tidy guest rooms and relevant public areas. They replenish supplies in guest rooms and maintain records on all items such as extra linen, hair dryers as required by in-house guests. Room Attendants prepare laundry and valet bills and perform other routine office duties. Duties also include providing relevant customer service to guests.
Basic qualification requirements
Academic requirements
Secondary 3 – 4
Work experience
1 to 3 years' relevant working experience is preferable
Industry specific capabilities
Knowledge in using and maintenance of the relevant cleaning equipment
Related education and training
Higher Diploma
Higher Diploma in Hotel and Catering Management
Higher Diploma in International Hospitality and Tourism Management
Diploma
Diploma in Hotel Operations (QF Level 3)
Diploma of Foundation Studies - Hospitality
Diploma of Vocational Education (Hotel Studies)
Certificate
Certificate in Hotel Operations (QF Level 2)
Certificate in Housekeeping Supervision
Advanced Certificate in Housekeeping Management
Foundation Certificate in Accommodation Service
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