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Financial and Legal Services
Personal Banking Customer Services Officers
Detail
Responsibilities
Personal Banking/ Securities Customer Services Officers assist the Customer Relationship Managers (Personal Banking/ Securities) to deliver customer service and advice to customers in all interactions for transactional enquiries, complaints, and other service-related issues. They assist to promote various investment, insurance and banking products to customers.
Basic qualification requirements
Academic requirements
A recognised bachelor's degree in finance, banking, economics, accounting, or marketing
Industry specific capabilities
Analytical skills
Customers relations
Knowledge on financial/ banking products and services
